Your Android smartphone is stuck on a black screen without warning and you don’t know what to do to fix it? Fortunately, a solution exists to restore your precious device. While factory data restore is suitable for getting your device back to working order, it overwrites all your data.
In order to know how to debug and repair your Android smartphone stuck on a black screen, we present three methods to achieve this while keeping your personal files.
Clear the cache of your smartphone
In some cases, your device’s black screen issue can be fixed by clearing the cache. To do this, follow these few steps:
- Turn off your smartphone and then turn on your device in recovery mode by holding the lock, home, and volume-up buttons. However, the key combination may vary depending on your smartphone model.
- Go to Wipe cache partition and select it using the lock button.
- The cleaning of the cache of your device starts. Once complete, choose Reboot system now .
Your smartphone restarts. If it was indeed a cache issue, the screen should return to normal.
Uninstall a potentially incompatible application
Conflicts between the smartphone and an application are sometimes the reason for a black screen. If the problem occurred shortly after installing an app, it is likely that the app is the source of the problem. In such a situation, follow these steps to uninstall it:
- Turn off your smartphone and turn it back on right after.
- As soon as the boot logo appears, hold the volume down button until the lock screen appears.
- You should now see Safe Mode or Safe Mode appear on the menu screen.
- Go to Settings > Apps & notifications.
- Select the relevant application from the list.
- Finally, tap Uninstall .
- Now turn off your smartphone and restart it normally.
If the fault was due to an incompatible application, your problem should be resolved.
(For Samsung Smartphones) Fix Android Smartphone Stuck on Black Screen with Dr.Fone
The Repair function of dr.fone can fix the black screen problem.
- Connect your phone to your PC using USB cable and launch Dr.Fone.
- On Dr.Fone, choose Repair .
- Next, select Android Repair on the left column and then click Start .
- Now choose your Android brand, name, model, country and operator. Once all fields are completed, check I agree with the disclaimers and click Next .
- In order to confirm the start of the repair process, type 000000 in the text field.
- You must then put your device in download mode to continue the operation. Follow the Dr.Fone instructions on the screen: Your smartphone does not have a home button:
- Your smartphone has a home button:
- Now click Next , Dr.Fone will start downloading the necessary firmware.
- Once the download is complete, Dr.Fone will start repairing your smartphone.
Your smartphone is finally repaired, this black screen is just a bad memory!